Bringing about change and improvement in frontline healthcare services can have a huge impact on the quality of the services on offer, and also the motivation and empowerment of the teams involved. Making sure ideas are clearly defined, prioritised, reviewed by the right people and actioned can be a time-consuming and confusing process. Lara Mott and her team have developed a digital solution aimed at improving this process and smoothing the flow of data up from frontline staff and also the ongoing analysis of idea data.
The ImproveWell platform is a secure system, easily tailored for each organisation. The software can support any workforce – including large, diverse healthcare delivery organisations across the NHS.
The ImproveWell team approached us with the challenge of further developing a solution across both web and mobile platforms. With a technical specification and visual design layout already agreed in principal, our first task was to scope out the full requirements of the full digital ecosystem, covering UX/UI refinements and a detailed review of the underlying codebase and database structure.
The ImproveWell platform uses a smartphone application that empowers frontline healthcare staff to communicate their ideas for improving care directly to senior management. An intelligent data dashboard provides a proven and trusted way to review the feedback coming in from the frontline. From the ward to the board, everyone can make suggestions to improve their workplace.
The ImproveWell platform is a secure system, easily tailored for each organisation. The software can support any workforce – including large, diverse healthcare delivery organisations across the NHS. ImproveWell also provide participating organisations with a unique authentication code to invite colleagues to join their programmes.
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